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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A popup will show up. It comprises in-depth information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of how-to video clips describing how to use our hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, take a peek at our comprehensive FAQ section, which covers questions asked by real customers and provides practical solutions. We frequently "revamp" our FAQ database with new Q&A's in an attempt to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of tech support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you send will be replied to in less than sixty minutes (the average support ticket response time being about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 325160

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com